Get in Touch With Us

Have a question about a review, spotted something that needs updating, or want to flag an issue with one of the sweepstakes casinos we cover? This page explains how to reach the Sweepstakes Casinos team and what you can expect once you do.

The Best Way to Reach Us

Email is the most reliable way to get in touch. We read every message that comes through and aim to respond within a couple of working days. If your enquiry relates to a specific brand, redemption question, or state-availability concern, mentioning that upfront helps us answer faster and more accurately.

We are not able to resolve account issues, payment disputes, or identity verification problems on behalf of any sweepstakes casino operator. For those, you will need to contact the platform's own support team directly through the site or app where you created your account.

What We Can Help With

• General questions — about how sweepstakes casinos work, the difference between Gold Coins and Sweepstakes Coins, or how our comparisons and ratings are put together.
• Corrections — if a welcome offer, eligible state list, or redemption detail on our site looks out of date, tell us. Operators change terms often, and we rely on readers to help us catch it.
• Content suggestions — if there's a topic, platform, or comparison you'd like to see covered, such as our page on trusted non GamStop casinos in the UK, let us know what would be useful.
• Partnership or editorial enquiries — if you represent a sweepstakes or social casino operator and want to discuss coverage, please introduce yourself and outline what you have in mind.
• Responsible play concerns — if you or someone you know is struggling with how they're using these platforms, say so in your message and we will point you toward appropriate support resources.

What We Can't Do

We're an independent comparison and review resource, not an operator, payment processor, or regulator. That means we can't:

• Process or expedite a redemption request on a platform we review.
• Access or reset your account, verify your identity, or issue refunds.
• Give legal advice on whether a specific sweepstakes casino is permitted in your state. Laws vary by state and change frequently, so always check an operator's own terms and your local rules if you're unsure.

How Enquiries Are Handled

Every message is reviewed by a person, not routed through an automated reply. Our commercial relationships with any operators mentioned on this site never influence how we handle a reader's question, correction, or complaint — those are treated on their own merits.

We aim to respond within a couple of working days. During busier periods it may take slightly longer, and we appreciate your patience if it does.

Before You Write In

A few quick checks can save time on both sides:

1. If your question is about eligibility or redemption limits for a specific platform, check that operator's own terms and conditions first, since these can change without much notice.
2. If you're asking about a welcome offer or promotion mentioned on our site, note the platform name and where you saw it, so we can check it against the current listing.
3. If you're reporting an outdated state-availability note, let us know which state and what you found instead.

We take accuracy seriously across every page on this site, and reader feedback is a real part of keeping it that way. Thank you for taking the time to reach out.